
Why healthcare search behaviour is different
- Healthcare search is not like other search.
- When someone searches for a plumber, they are comparing services.
- Patients search by their problem, not by your profession.
I have spent 13 years working with Australian businesses, including healthcare practices and clinics, helping them turn local search presence into booked appointments. The fundamentals are the same as any local SEO program, but the care required is higher, and the rules are stricter.


Local visibility for clinics
- For most healthcare providers, the Google Business Profile is the single most important asset.
- I optimise the profile completely: accurate categories, complete service information, correct opening hours, photos that reflect the practice, and posts that keep the profile active.
- Beyond the profile, your website needs pages that match how patients search.
- The structure matters as much as the writing.
Content and E-E-A-T for healthcare
- Google evaluates healthcare content with an especially high bar because the stakes are high.
- I build content programs that meet that bar.
- Google also watches for accuracy signals across the wider web.
When your practice appears consistently in credible places, professional directories, industry listings and reputable local media, it reinforces the expertise your own site claims.


Reviews and reputation signals
- Healthcare decisions lean heavily on reputation.
- Patients read reviews the way they read recommendations from friends, and Google uses review signals as part of local ranking.
- The goal is a review profile that reflects the practice's real reputation.
- When a practice has many genuine patient reviews, one outlier does not define the profile.
Clients I Have Worked With
Altez Building Inspections
More than 150 keywords on Google's first page, with monthly enquiries up from 9 to 135.
Dynaflow
Monthly enquiries up 520% in the first year; products now sold in 43 countries.
Eastlink Espresso
Monthly site visits up 692%, total enquiries up 83% to 354 a month.
Frequently Asked Questions
Not Sure Why Competitors Rank Above Your Practice?
If your practice is growing on word of mouth while competitors take the search traffic, book a free 30-minute Strategy Session. We will look at your local visibility and map a realistic path forward. No pitch deck, no obligation.
Book NowBook a free 30-minute Strategy Session
Tell me a bit about your business and we can dial in a strategy that fits.
